Don’t invest unless you’re prepared to lose all the money you invest. This is a high‑risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.

    CoinJar Crypto Storage

    From cold storage to customer account security, CoinJar is proud to have partnered with BitGo and Fireblocks cryptocurrency custody providers.

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    Private & encrypted crypto storage

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    Fraud protection

    We employ multi-level data encryption, audits and follow best practice guidelines to protect customer accounts. Our Support team uses advanced machine learning to recognise suspicious logins, account takeovers and financial fraud.

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    Crypto custody

    Our cryptoassets are stored in BitGo and Fireblocks cryptocurrency custody providers.

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    Established in 2013

    CoinJar was established as a cryptocurrency exchange in 2013. We’re backed by investors, which include Blackbird and DCG Group.

    Privacy

    Your personal and financial information is stored and processed in cloud services that meet our strict infrastructure requirements. For more information about the customer data we collect and how we use it, check out our Privacy Policy.

    Infrastructure

    We host our digital infrastructure with Amazon Web Services. CoinJar’s internal networks are fully encrypted, firewall-protected and isolated from the internet. Our application and database servers are run inside private networks, with further layers of separation between staging and production environments, while public-facing services are handled by dedicated load balancers that only handle HTTP requests.

    CoinJar IT proceeses

    All our internal services and databases are protected by cryptographically-secure Multi-Factor Authentication. Engineers do not have access to application credentials or production servers and all deployments are performed independently by a deployment server.

    CoinJar employees must pass a criminal background check before joining the company and take part in ongoing security and anti-money laundering training.

    Outages and issues

    Our members can stay updated on any outages and issues by using our real-time Status page, which shows the current status of our wallets and services, details of any current incidents, and information about upcoming maintenance.

    Bug bounty

    CoinJar works with an active community of researchers through our Bug Bounty program to help us continually improve.

    Protecting your CoinJar

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    Pick a complex password

    We recommend using a password manager like iCloud Keychain, Bitwarden or 1Password.

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    CoinJar

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