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    Enquiries

    Get in touch with us

    General and support enquiries

    support@coinjar.com

    Media enquiries

    press@coinjar.com

    Law enforcement and regulatory enquiries (see below)

    uk-compliance@coinjar.com

    Please note: we will not respond to enquiries sent to this mailbox if you are not from a law enforcement or regulatory agency.

    Law Enforcement or Regulatory Enquiries

    Court orders, notices and law enforcement enquiries should be addressed to CoinJar UK Limited by email to uk-compliance@coinjar.com.

    CoinJar will only respond to valid requests or notices issued in compliance with applicable law.

    Law enforcement enquiries must also include a personal data request form, which includes:

    • the subject or individual(s) of the request
    • the information requested
    • the statutory powers under which the information is requested (if any)
    • confirmation that the information is required for any one of the following purposes:
      • to prevent or detect crime;
      • to apprehend of prosecute offenders; or
      • to assess or collect a tax, duty or similar imposition.
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